Return Policy

We have a 14-day store credit & return policy, which means you have 14 days after receiving your item to request a return.

Our Moroccan Berber vintage rugs are truly authentic and might show some irregularities or signs of wear. We will endeavor to provide all of the information available about the condition of the rug prior to your purchase. We want you to be delighted with your items so if you are not completely satisfied, you may exchange your purchase. To be eligible for a return, your item must be in the same condition that you received it. We must receive returned goods within 14 days of our written approval of your return request. If you do not return the products within this time frame, we retain the right to refuse the refund.

We do not provide cash refunds. Our returns are refunded via 100% store credit in the form of a gift card for purchasing any available item(s) on our site. Returns are processed within 5-7 business days after your item(s) are delivered to us.

Please note: You will not receive credit for any non-eligible items returned. Original delivery costs are non-refundable and return shipping must be arranged at the buyer’s own cost.

In order to return an item, please contact us by email: numi@numidang.com